WATI is a strong WhatsApp inbox and broadcast tool. If what you need is an assistant that answers, qualifies and books on WhatsApp and your website, without an AI add-on or a separate message rate card, Inboxxit was built for that.
On WATI's published pricing, its AI agent is an add-on priced separately from the plan. On Inboxxit the AI chatbot is the product: every plan includes it, with a monthly allowance of AI replies, and there are no credits to top up or a second bill for the agent.
WATI charges WhatsApp messages on its own rate card. Inboxxit connects your own WhatsApp Business account through Meta's official platform, so Meta bills that account at Meta's own rates and Inboxxit adds nothing on top. Since 1 October 2026 Meta charges for replies too, so it is worth knowing whose rate you are paying.
From Starter, every Inboxxit plan includes a chat widget for your website alongside WhatsApp, both answered by the same assistant and landing in the same CRM, with every lead scored 0 to 100 for how ready they are to buy. From Plus, the assistant also offers open times and books the appointment in the chat, after the customer confirms.
If you mainly send large broadcast campaigns, need a wide catalogue of CRM integrations, or want to try before you pay, WATI offers more there: it publishes higher broadcast volumes, more integrations on its upper plans, and a free trial. Inboxxit has no free trial; instead every new customer gets a 30-day money-back guarantee.
| Inboxxit | WATI | |
|---|---|---|
| AI agent | Included on every plan | Add-on, priced separately |
| WhatsApp message fees | Billed by Meta to your own account, no markup | Charged on WATI's rate card |
| Booking in the chat | From Plus | Not listed on its pricing page |
| Team members | 2, 5 or 15 included | Set per plan, extra users charged per user |
| Billing | Monthly, or yearly at two months free (Starter US$790) | Monthly, quarterly or annual |
| Trying it | 30-day money-back guarantee | Free trial |
Compared at a high level — check current details on their site.
Competitor details from their own published pages, checked 17 October 2026: WATI pricing.
30-day money-back guarantee. A full CRM behind every conversation.